Shipping Policy

Welcome to luberex.shop!

At luberex.shop, we are committed to delivering your orders safely, quickly, and reliably across Pakistan. Please read our shipping policy below for complete information about order processing and delivery.

🚚 Order Processing

• Orders are processed within 1–2 working days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• In some cases, we may contact you to confirm your order details before dispatch.

📦 Delivery Time

• Standard delivery usually takes 3–5 working days across Pakistan.

• Delivery to remote or less accessible areas may take a little longer.

• Delivery times may vary during sales, public holidays, weather conditions, or other unforeseen circumstances.

💰 Shipping Charges

• Shipping charges are calculated according to the order and delivery location.

• Any applicable shipping charges will be clearly displayed before you complete your order.

📍 Delivery Areas

We currently offer delivery across Pakistan, subject to courier service availability in your area.

📞 Order Confirmation

For Cash on Delivery (COD) orders, our team may contact you to confirm your order before dispatch. Please provide an active phone number and accurate delivery address when placing your order.

🔄 Delayed or Failed Delivery

If a delivery is delayed due to an incorrect address, unavailable recipient, courier issues, or other circumstances beyond our control, we will work with the customer and courier to resolve the issue.

📦 Damaged Package

If your package appears damaged upon delivery, please contact us as soon as possible with your order details and clear photos/videos of the package and product so we can assist you.

❌ Order Cancellation

Orders can only be cancelled before they are dispatched. Once an order has been shipped, cancellation may no longer be possible.

📋 Important Information

Please make sure your:

• Name is correct

• Phone number is active

• Complete delivery address is provided

• City and area details are accurate

Providing incorrect or incomplete information may result in delivery delays or additional courier charges.

📩 Contact Us

If you have any questions regarding your shipment or delivery, please contact the luberex.shop support team.

Thank you for shopping with luberex.shop!